Rapid, Accurate Heat Pump Repair for Year-Round Comfort
When your heat pump stops providing dependable heating or cooling, Pack-Timco delivers fast, engineering-level diagnostics and repairs built for the demands of larger Connecticut and New York homes. Our specialists restore performance, protect system efficiency, and ensure your home stays comfortable in every season — without unnecessary delays or guesswork.
Heat pumps serve double duty. When they fail, you lose both heating and cooling. That’s why Pack-Timco treats every heat pump repair as a priority.
Comprehensive Diagnostics for All Heat Pump Types
Heat pumps are complex systems that combine refrigeration, airflow, sensors, and controls. A failure in one component often creates symptoms somewhere else. Pack-Timco’s diagnostic approach is designed to identify root causes accurately, preventing repeated issues and wasted time.
We diagnose all major system problems, including:
- Low refrigerant charge or refrigerant leaks
- Frozen coils or poor defrost operation
- Compressor or reversing valve failure
- Blower or fan motor malfunctions
- Thermostat or control board issues
- Sensor and staging errors
- Faulty expansion valves or metering devices
- Restricted airflow, dirty filters, or duct imbalance
- Outdoor unit drainage or icing problems
- Backup heat malfunctions (electric or hydronic)
Our advanced testing tools allow us to isolate the cause quickly and develop a precise repair plan tailored to your system and your home.
Precision Repairs Built for Reliability
A heat pump must be repaired with accuracy to prevent efficiency loss, compressor strain, or premature system failure. Pack-Timco’s technicians follow engineering-level standards to ensure every repair enhances performance and long-term system health.
Our repair capabilities include:
- Refrigerant leak detection and sealing
- Full refrigerant evacuation, recovery, and charging
- Compressor, fan motor, and reversing valve replacement
- Coil cleaning, thawing, and restoration
- Electrical repair and control board replacement
- Thermostat and zoning control troubleshooting
- Defrost cycle calibration
- Airflow correction and duct pressure balancing
- Sensor, switch, and relay replacement
Every repair is followed by full system testing to verify stable operation in both heating and cooling modes.
Safety-Focused Repair Approach
Although heat pumps don’t burn fuel, they still present safety risks when malfunctioning — especially electrical, pressure, and freezing hazards. Pack-Timco integrates safety checks into every diagnostic visit to ensure:
- Proper electrical load and grounding
- Safe refrigerant pressures
- Correct defrost operation to prevent freeze damage
- Secure wiring and control connections
- Moisture and drainage management
- Proper airflow through indoor and outdoor components
Your home’s safety is protected at every stage of the repair.
Expertise With High-Efficiency & Cold-Climate Heat Pumps
Today’s heat pumps are far more advanced than older systems, requiring specialized training and equipment. Pack-Timco technicians are experts in:
- Variable-speed inverter heat pumps
- Cold-climate heat pump technology
- Modulating compressors
- Multi-zone ducted and ductless systems
- Hybrid/dual-fuel furnace integrations
- Integration with radiant and hydro-air systems
- Advanced communicating controls
We understand how to repair high-efficiency and hybrid systems without compromising performance.
Long-Term Reliability Through Preventive Care
Heat pumps operate all year — far more than a typical furnace or AC system. Preventive maintenance keeps them running efficiently and minimizes unexpected breakdowns.
Our preventive service includes:
- Coil cleaning and airflow restoration
- Refrigerant pressure and leak testing
- Electrical inspection and tightening
- Defrost cycle verification
- Drainage and condensate inspection
- Outdoor unit clearing and protection
- Performance testing in both heating and cooling modes
- Control and thermostat calibration
Consistent maintenance reduces energy use, extends lifespan, and stabilizes indoor comfort all year long.
Signs Your Heat Pump Needs Immediate Service
Call Pack-Timco for diagnostics if you notice:
- Poor heating or cooling performance
- Ice buildup on the outdoor unit
- Unusual noises from indoor or outdoor components
- Short cycling or long run times
- Warm air when cooling or cool air when heating
- Rising energy bills
- Odors, electrical smells, or burning scents
- Frequent breaker trips or system shutdowns
- Water leaks or drainage issues
Early diagnostics protect your system — and your home.
